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Connect people, processes, and systems with AI-powered products for every workflow.
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Deploy autonomous AI agents that work for you 24/7.
Power self-service, boost productivity, and resolve issues faster.
Governance, management, and performance for AI across your entire company.
Train your agents on documents, FAQs, and websites.
Seamless handover to human agents when it matters.
Get insight into conversations, conversions, and satisfaction.
Connect WhatsApp, web widget, CRM, and your existing tools.
One agent, every channel: web, WhatsApp, email, and API.
GDPR-compliant, EU-hosted, with row-level security for your data.
Skills define what your agent can do — from booking to lead capture.
Industries
Discover solutions built to tackle the complex business challenges specific to your industry.
Learn moreBoost conversions with AI agents that advise and sell around the clock.
Automate customer requests securely and GDPR-compliant.
Speed up claims and advisory with intelligent agents.
Free up your team with automated scheduling and patient inquiries.
Bookings, travel info, and support in any language — without wait times.
Handle technical support and B2B requests reliably with AI agents.
Real-time shipment tracking and customer requests, automated.
Answer pricing and contract questions efficiently across all channels.
Qualify leads and answer property inquiries any time.
Take pressure off support with AI agents for plans and contracts.
Answer student and applicant inquiries with intelligent agents.
Handle citizen inquiries efficiently and securely with GDPR-compliant AI agents.
Partner
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Entdecken Sie innovative Apps, die die Agenivo-Plattform erweitern und ergänzen.
Kundensupport
Greifen Sie auf Ihre Instanzen zu, verwalten Sie Aufgaben und erkunden Sie Selfservice-Hilfeoptionen – alles an einem Ort.
Agenivo Academy 2026
Registrieren Sie sich für die Academy vom 5. bis 7. Mai und erleben Sie, wie KI für Sie arbeiten kann.
Jetzt registrierenEntdecken Sie die Highlights des Programms und tauchen Sie drei Tage lang in das Thema KI ein.
Wählen Sie aus mehr als 200 Vorträgen, praktischen Übungen und KI-Demos aus.
Lernen Sie die Agenivo-Partner kennen, die Herausforderungen in echte Ergebnisse verwandeln.
Machen Sie am Partnertag den nächsten Schritt und holen Sie das Maximum aus dem Event heraus.
Finden Sie den Konferenzpass, der zu Ihnen passt.
Finden Sie Antworten auf alle Ihre Fragen zur Academy.
Empfohlen
Lösungen, die heute Wirkung zeigen
Kundensupport in 12 Wochen automatisieren
Von der Wissensbasis bis zum Live-Betrieb — der Fahrplan für nachhaltige Service-Automatisierung.
Mehr erfahrenSales & Marketing mit KI-Agenten beschleunigen
Mehr qualifizierte Leads, kürzere Reaktionszeiten und konsistente Kommunikation über alle Kanäle.
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Frisch aus dem Maschinenraum
Wie ein Mittelständler 67 % seiner Service-Tickets automatisierte
12 Wochen Implementierung, ROI nach 4 Monaten – die komplette Geschichte als Case Study.
Jetzt lesenKI-Agenten im DACH-Mittelstand: Der Praxisleitfaden 2026
Benchmarks, Auswahlkriterien und Best Practices auf 28 Seiten – kostenlos zum Download.
Jetzt lesenA governance layer
for every AI call
Custos checks every request, every answer and every data trail against your policies – in real time. Your next audit is already prepared today: audit-proof, traceable, inside the EU tenant.
- 100% EU
- data residency
- 0
- open breaches
- < 24 h
- MTTR (median)
The numbers your audit committee wants to see
Custos shortens audit prep, closes compliance gaps and makes every AI call traceable. No marketing figures – median values from real rollouts in the last twelve months.
- −0%
audit preparation time
Comparison Q before / after Custos rollout, median across 6 pilot customers
- 0%
live policy coverage
Every request is checked against your active policies – no sampling mode
- 0 min
to full incident lineage
From trigger to complete lineage answer, median
- 0 / 8
frameworks covered
GDPR, EU AI Act, ISO 27001, NIS-2, SOC 2, TOM, DPA, BSI Grundschutz
Values based on pilot customers in insurance, energy and industrial (DACH, 250–4 000 employees).
Four risks that land in your log file without Custos
Every AI rollout creates new liabilities. Custos makes them visible before they become an incident – and ships the evidence with the alert.
Regulatory gaps
EU AI Act, GDPR, NIS-2, vertical specifics – without structured coverage it stays unclear which duties apply and who is liable.
Exposure · Fines up to 7% of global annual revenueUnclear data lineage
Which training and context data fed which model? Who approved it? Without lineage there is no defence in an audit.
Exposure · Audit duty under GDPR Art. 5Shadow AI
Teams try ChatGPT, Copilot & Co. without sign-off. Sensitive data leaves the company unseen – with no audit trail.
Exposure · Trade secrets · competitive riskMissing access boundaries
If everyone can see every tenant's data, the multi-tenant promise is worthless – including liability towards end customers.
Exposure · Breach of contract toward end customers
Four frameworks, one guardian
Custos maps the most important DACH-relevant AI and data protection duties – with coverage matrix, evidence templates and sub-processor tracking, one click away.
General Data Protection Regulation
Articles 5, 6, 17, 25, 28 and 30 are wired into Custos as control points. Every request runs through PII filter, legal basis and data lineage – DPA and TOM on demand.
- Art. 5 · 6 · 17 · 25 · 28 · 30
- DPA generator
- TOM documentation
- Sub-processor list
- Art. 5 · 6 · 17 · 25 · 28 · 30
- DPA generator
- TOM documentation
- Sub-processor list
Also covered: SOC 2 Type II, TOM (BfDI standard), DPA under GDPR Art. 28 – evidence documents inside your EU tenancy.
Your compliance, live in a dashboard
Instead of monthly reports, board, CISO and DPO see what is running – and what needs attention – in a single view.
- 4,218PII redaction (default)
- 14,247Model routing EU-only
- 893Trade-secret filter
- 12High-risk use cases (AI Act)
- 3Escalation threshold
- 8Right to be forgotten (GDPR 17)
- 09:42:18passpolicy.pii · Request → 2 IBANs redacted, cleared
- 09:42:14passmodel.route · Routed claude-3.7 · region eu-central-1
- 09:42:09warnpolicy.escalate · Confidence 71% · escalated to team
- 09:42:02passaudit.seal · Cycle 4218 sealed · hash recorded
- 09:41:55infoexport.audit · PDF export for audit (W19) generated
- 09:41:42passaccess.rls · Tenant boundary verified · no leak signal
Risk indexOne layer, three jobs
Beyond the real-time audit, Custos handles what makes AI operations auditable – enforcing policy, sealing evidence and triaging incidents.
Check every request against your rules
Custos reads the prompt, the response and the data lineage and matches them against your policies in milliseconds – masking personal data, blocking violations and releasing only what is allowed to leave the company.
Draft a quote for Maria Hofer, IBAN DE89 3704 …, including internal margin target.
- PII detected – masked
- EU data residency confirmed
- Internal margin – blocked
When something stands out, you see what, when, why
Sample audit flow of a flagged event. From trigger to closure – time and ownership visible per stage.
Anomaly detector triggers
Model drift exceeds 4-σ threshold · source: route.metric
Detection
Anomaly detector triggers
> Model drift exceeds 4-σ threshold · source: route.metric
Why compliance leads, CISOs and DPOs pick Custos
Three perspectives from the audit committee – each a different lens on the governance layer. Click through to the one driving the decision in your house.
Real-time control instead of quarterly reports
We measure security in MTTR, not in PDFs. Custos delivers the stream a modern SOC expects – lineage per call, auto-containment and cleanly sealed audit trails.
Before Custos, every AI incident meant two days of detective work. Today the dashboard shows me in under ten minutes who asked what and why – lineage included.
Anomaly detector
Model drift, unusual request volume and policy violations are detected and classified in seconds.
Auto-containment
Suspicious models are paused, traffic is routed to fallback – without anyone going to the office at night.
WORM audit trail
Write-once-read-many logs with cryptographic hashes. Tampering is detected immediately – including insider attempts.
SIEM integration
Native connectors for Splunk, Elastic and Sentinel. Your existing SOC gets Custos events with no wrapper code.
Tenant isolation
Row-level security with hard limits, not soft suggestions. Cross-tenant access is technically impossible.
Forensic export
Full lineage as JSON or PDF – signed, timestamped and ready for court-grade forensic review.
- ISIndustrial SouthPilot · 2026
- INInsurance NorthPilot · 2026
- EEEnergy EastPilot · 2026
- BDBank DACHPilot · 2026
- LWLogistics WestPilot · 2026
- PCPharma CentralPilot · 2026
Q&A · Audit-Komitee01 → 06No – Custos provides the tools a DPO needs: audit trail, DPA templates, lineage, breach reports. The DPO stays accountable. Custos makes their work traceable and audit-ready.
30 minutes with our DPO lead and CISO
We will check together which compliance duties apply at your place – and which Custos covers right away. Honest, no compliance theatre.